How We Work

Picture of Van Nest and Winants Hall on College Avenue

Important Things You Should Know

The Office of the Ombudsperson for Students is a confidential office.

The ombudsperson is a neutral party that listens to concerns and complaints related to Rutgers–New Brunswick. The ombudsperson does not represent any one side.

Our Place in the University

The Ombuds Office does not replace other offices or functions at Rutgers–New Brunswick. It works collaboratively with faculty, administrators, and staff.

The ombudsperson is authorized by the New Brunswick Chancellor to informally investigate issues and make recommendations.

However, the ombudsperson has no authority to make or reverse a decision or a policy.

Our Goals

Help students, who feel they have exhausted all possible remedies, and to provide alternative methods to resolve their issues.

Identify and make recommendations to correct problems and issues that are uncovered through our work.

Ultimately to improve Rutgers–New Brunswick's service to students.