Frequently Asked Questions
- What is an ombudsperson?
A person who investigates complaints and mediates fair settlements, especially between aggrieved parties such as students or consumers and an institution or organization.
- When should a student see the ombudsperson?
When a student feels he or she has exhausted all other possible remedies but is still having a problem.
You want to confidentially talk over a situation with someone knowledgeable about Rutgers and its policies to decide what, if any, next steps to take.
You need more information about issues such as academic decisions, university/school policies, or your rights and responsibilities as a student.
- Who does the ombudsperson help?
The Ombuds Office assists undergraduate and graduate students from all Rutgers campuses.
- How do I schedule an appointment?
When you come to your appointment, please bring copies of any correspondence or records that you may have regarding your issue.